We at AITutr ("we," "our," or "us") respect your privacy and are committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, store, and disclose your information when you access or use our website, online services (referred to as the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of information:

a) Personal Information

Information that can identify you directly or indirectly, such as:

• Full name, email address, contact number, and password;
• Date of birth, school/grade level, and parent or guardian contact (for student accounts);
• Payment and billing details (when subscribing to paid plans).

b) Usage and Technical Data

Information automatically collected during your interaction with the Platform, including:

• Device type, browser, IP address, operating system, and time zone;
• Pages visited, features used, time spent on the Platform, and referring URLs.

c) Educational and Performance Data

As an AI-based learning platform, we collect data such as:

• Assessment results, progress reports, study patterns, and learning analytics;
• AI-generated feedback and performance metrics to personalize learning experiences.

d) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and improve our services. You may modify your browser settings to disable cookies, though certain features of the Platform may not function properly as a result.

2. How We Use Your Information

We use the information collected to:

• Provide and personalize educational services and AI-driven learning experiences;
• Process payments, manage subscriptions, and maintain account security;
• Communicate with users regarding updates, learning progress, or support inquiries;
• Improve our AI models, platform features, and overall user experience;
• Comply with applicable laws, regulations, and legal obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable laws and regulations. Data related to academic progress may be anonymized for statistical and research purposes.

4. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect user data from unauthorized access, alteration, disclosure, or destruction. While we take reasonable precautions, no system is completely secure, and users share data at their own risk.

5. Disclosure of Information

We may share personal information only in the following circumstances:

• With trusted service providers assisting in hosting, analytics, payment processing, or technical support (bound by confidentiality obligations);
• To comply with legal processes, government requests, or enforceable regulatory requirements;
• To protect the rights, property, or safety of AITutr, our users, or the public.

6. Children's Privacy

AITutr's services - for students (below 13 yrs) must be under the supervision of parents or guardians. We do not knowingly collect personal information from children without parental consent.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access, correct, or update your personal data;
• Delete your account through 'Settings' feature in the platform;
• Withdraw consent for processing where applicable.

8. Updates to This Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be posted on this page with an updated "Effective Date." Continued use of the Platform constitutes acceptance of the revised Policy.

9. Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

📧 Email: team.aitutr@gmail.com